We provide industry-standard telecommunications services designed to outperform our competition and exceed your expectations. However, we also provide a few industry exclusive services you won’t find anywhere else:
- Advanced Mobile App for iOS/Android smartphones. Our PBXperience Mobile app works with our PBXperience PBX system or with your own PBX. PBXperience Mobile lets each user place and receive calls just like they would on the desk phone. What’s more, PBXperience Mobile provides SMS/MMS messaging capability too! Since our app uses the station telephone number on the system, users can stay in touch without giving out their cellphone number. All voice and messaging on PBXperience Mobile is encrypted and HIPAA compliant.
- CallerID Corrector. Our CallerID Corrector allows you to fix incoming CallerID Name when it’s missing or incorrect, so you’ll always know who’s calling.
- Direct Connections to Other Carriers. As a regulated telecommunications carrier, our network connects to all other US carriers over private interconnection facilities and not over the internet. This provides superior audio quality, quicker call completion times and a higher call success rate.
- Enhanced Security and HIPAA Compliance. Our services are all available in HIPAA compliant form for privacy, security and regulatory compliance, including either data encryption or private connections to your site to avoid sending sensitive information across the internet.
- Next-Generation 911 Emergency Services. Our Next-Generation 911 (NG-911) service provides seamless, coordinated response during any emergency to ensure that emergency response is as smooth as possible. This service provides full compliance with the recently implemented Kari’s Law and Ray Baum’s Act.
- Nuisance Number Issuance Protection. Don’t you hate it when you get a new phone number and it immediately starts to get annoyance calls from a prior subscriber? Our Nuisance Number Issuance Protection has you covered. When our ordering portal shows available telephone numbers to order, we’ll show you exactly how many calls each of those numbers received in the past 30 days. You can then choose a number that meets your exact needs.
- OTA High Availability. Our Over-the-Air High Availability service keeps your business operating even during an internet outage.
- SMS/MMS Messaging. Our SMS and MMS messaging services provide web browser, iOS and Android apps to easily send/receive messages. All of our messaging applications are fully encrypted and HIPAA-compliant.
- STIR/SHAKEN compliance for call authentication. Our services are all compliant with the FCC’s STIR/SHAKEN anti-fraud requirements for both inbound and outbound calls. Outbound calls are attested when we send them to other carriers, and inbound calls which are attested by another carrier are shown as Verified to the subscriber when they arrive.